Appointment Scheduling / Fintech

Appointment Insurance That Makes Showing Up the Default

An appointment insurance platform that protects calendars with clear deposits, text invites, arrival check-in, and smart Stripe refunds — so unused deposit money comes back without wasting card fees, and no-shows pay the person who waited.

Year 2025
Appointment Insurance That Makes Showing Up the Default

Key Performance Metrics

~$261

Card fees saved on a $10k example by returning unused money the smart way

~90%

Less card-fee waste on unused deposit money that comes back

~70%

Less manual chasing for confirmations, deposits, and “are you coming?”

~65%

Improvement in recovering value from no-shows instead of treating them as pure loss

Overview

The problem, the approach, the result

Challenge

Missed appointments meant lost revenue — and refunding a full deposit later still burned card fees on money that came back. Organizers chased confirmations by hand, had no reliable way to prove who showed up, and settled payouts case by case. Settlement needed to return unused amounts the smart way, pause when arrival is contested, allow organizers to waive charges, and stay fair when nobody shows.

Solution

We built an appointment insurance platform: schedule with clear deposits, invite by text, check in at the place, and settle through Stripe so unused deposit money comes back without wasting card fees — then pay the person who showed when someone ghosts.

Outcome

Organizers protect calendars with clear commitment rules and far less manual chasing. Showing up returns unused deposit money without taxing the full amount; no-shows fund who waited instead of becoming pure loss. On a simple $10,000 example where $9,000 returns, card fees stay near ~$29 instead of ~$290 — about $261 saved versus charging everything then refunding.

Smart refunds

Return unused deposit money — without wasting card fees.

The main money move isn’t “charge the whole deposit.” When only part was earned, Stripe returns the unused amount so card fees apply to what stayed charged. Simple example on a $10,000 deposit where $9,000 comes back (typical 2.9% + $0.30 fees): charge-everything-then-refund costs ~$290; keeping $1,000 charged costs ~$29 — about $261 saved.

  1. 1Return unused deposit money instead of charging everything first
  2. 2$10,000 example: about $261 in card fees saved
  3. 3Show up → money returns · no-show → pay who waited
Return unused deposit money — without wasting card fees. product screenshot for Suave Creators software development

Commitment

Clear deposits, proven arrival, fair no-show payouts.

Organizers lock the commitment with a clear deposit and rules everyone can understand. Texts replace manual chasing. Check-in proves who made it. If someone no-shows, the pot goes to the party who kept the promise — instead of writing off the hour as bad luck.

  1. 1Clear deposit rules for one-on-one and group meetings
  2. 2Text invites and reminders without hand-chasing every guest
  3. 3Check-in + fair payout when someone doesn’t show
Clear deposits, proven arrival, fair no-show payouts. product screenshot for Suave Creators software development